Meet Our Staff

Mariann Zenitz_resized_Web
Mariann Zenitz, Executive Director
MZenitz@HallKeen.com

As Executive Director, Mariann leads a strong management team at Susan Bailis. She has worked with the senior population most of her career. Born in Massachusetts, she studied psychology and marketing and has worked in assisted living for 12 years.

Mariann has a strong background in business operations, marketing, and sales. Among her accomplishments she has won numerous awards for excellence in service and hospitality.

Mariann lives north of Boston.

Diane DeRubeis_resizedWeb
Diane DeRubeis, RN, BSN, MBA, S-RCD, Resident Care Director DDeRubeis@HallKeen.com

Diane was born and raised in Pennsylvania. She attended Northeastern University, where she earned her Bachelor of Science degree in Nursing. She later earned her Master’s in Business Administration from UMass Boston.

For many years, Diane worked as a nurse and supervisor at the Boston VNA and as Community Relations and Development Director at the Medford VNA.

In 2007, she began her career in assisted living as a Resident Care Director. Over the past five years, Diane has served with distinction in that same leadership capacity here at Susan Bailis. As testament to her professionalism and skills set, Diane also serves as Senior Resident Care Director for all HallKeen Assisted Living’s properties in the eastern Massachusetts region.

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Suzanne Aiken, Resident Life Director
SAiken@HallKeen.com

Drawing on her love of music and the arts, Suzanne Aiken takes full advantage of our prime location in the culturally rich South End of Boston to the great benefit and delight of our appreciative residents.

Susan Bailis owes much of its reputation and vibrant lifestyle to the relationships she has cultivated with surrounding institutions, such as the Berklee College of Music, Boston Conservatory, Mass College of Art and New England Conservatory. From musical performances and presentations to guest speakers and student visits, her collaborations with our arts and education community generate unique events that resonate and excite our residents and their families, alike.

Suzanne has a marketing background and lives north of Boston with her family.

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Doug Warren, Community Relations Director
DWarren@HallKeen.com

With over 13 years of service in the assisted living industry, Doug brings a lifetime passion for hospitality, customer service and helping others to the Susan Bailis mission.  He joined our team in September of 2015 with a wealth of experience gained with established assisted living communities on the north shore, as well as with the successful openings of several new assisted living communities in the metropolitan Boston area.

Doug found his professional calling while helping his family research and select the perfect assisted living community for his grandmother. He holds an MBA degree and, prior to transitioning into the assisted living field, spent more than 15 years in marketing and advertising. He also comes with a strong background in consumer behavior and psychology.

Born in Massachusetts, he spent many years in California and currently resides north of Boston.  He enjoys sports and as testimony to his love for traveling, he has visited 49 of our 50 states. Alaska is last on his list.

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Michel Verdier Jr, Director of Food Services
MVerdier@HallKeen.com

Michel is of Haitian descent and was born and raised in Roxbury, MA.

While Michel has an expertise in Caribbean cuisine, those talents are eclipsed by an accumulation of over 20 years of culinary experience in establishments offering selections ranging from gourmet to everyday.

Prior to taking over the reigns of our food service operations, Michel had already distinguished himself in a similar capacity for another MA senior living community, responsible for supervising the day-to-day activities of the kitchen, managing all dietary staff and ensuring food and safety compliance. His passion for cooking and his affection for our residents is reflected in the flavorful and varied menu offerings he brings to the Susan Bailis table each day.

Michel’s love for cooking and his desire to excite the palate is shared with a love of family and sports. He currently resides South of Boston.

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Stephanie Monteiro, Concierge
SMonteiro@HallKeen.com

Stephanie has served the Susan Bailis community since 2007 and has worked with seniors most of her adult life.

Stephie began her career with us as a dining room server. But she soon proved to be much more. She excelled quickly, exhibiting a dedication to her responsibilities and the compassionate attributes that drew the admiring attention of residents and staff, alike. Those endearing qualities led to her advancement to a concierge’s role and, eventually, her appointment as Susan Bailis’ lead concierge.

In just a short time, Stephanie has distinguished herself as the recipient of a number of hospitality and service awards. With her contagious smile, she greets every visitor who comes through our front doors and assists residents in every way, every day.

She happily resides within 15 minutes of our community.